Privacy Policy & Terms

How we handle your data and the terms of using this website.

Last updated: 18 March 2026

Privacy Policy

Taste Caloundra ("we", "our", "us") operates tastecaloundra.com.au (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Site.

We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Information We Collect

Information You Provide

We collect information that you voluntarily provide when using our Site, including:

  • Account registration: Name, email address, and password when you create an account.
  • Contact enquiries: Name, email address, and message content when you submit our contact form.
  • Business listings: Business name, address, phone number, website, operating hours, and other venue details if you register as a business owner.
  • Payment information: If you purchase a membership, payment is processed securely by Stripe. We do not store your full credit card details on our servers.

Information Collected Automatically

When you visit the Site, we automatically collect certain technical information:

  • Usage data: Pages visited, time spent on pages, clicks, and navigation paths.
  • Device information: Browser type, operating system, screen resolution, and device type.
  • Location data: General geographic location based on your IP address (not precise GPS location).
  • Trip planner data: Saved venues and trip preferences are stored locally in your browser (localStorage) and are not transmitted to our servers unless you explicitly save a trip while logged in.

How We Use Your Information

We use the information we collect to:

  • Operate and maintain the Site and its features.
  • Process your account registration and manage your membership.
  • Respond to your enquiries and provide customer support.
  • Send you relevant updates about the Site (you can unsubscribe at any time).
  • Improve the Site based on usage patterns and feedback.
  • Detect and prevent fraudulent or unauthorised activity.

We will never sell your personal information to third parties.

Cookies & Local Storage

The Site uses cookies and browser local storage for essential functionality:

  • Session cookies: To keep you logged in and maintain security.
  • Preference cookies: To remember your dark/light mode preference.
  • Local storage: To save your trip planner favourites and theme preferences on your device.

We do not use third-party advertising or tracking cookies. If we integrate analytics in the future, we will update this policy accordingly.

Third-Party Services

The Site uses the following third-party services:

  • OpenStreetMap: For interactive maps. Map tiles are loaded from OpenStreetMap servers, which may log your IP address under their own privacy policy.
  • Stripe: For secure payment processing of memberships. Stripe handles payment data under their own privacy policy.
  • Google Maps: For navigation and directions links. Clicking "Get Directions" or "Navigate" opens Google Maps externally.

Your Rights

Under Australian privacy law, you have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Deletion: Request deletion of your account and associated personal data.
  • Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.

To exercise any of these rights, please contact us using the details at the bottom of this page.

Terms & Conditions

By accessing and using Taste Caloundra, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Site.

Use of the Site

The Site provides a dining directory and trip planning tool for the Caloundra region. All content is provided for informational purposes only. While we endeavour to keep information accurate and up-to-date, we make no warranties about the completeness, accuracy, or reliability of any information on the Site.

User Accounts

  • You must provide accurate and complete registration information.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must not share your account with others or create multiple accounts.
  • We reserve the right to suspend or terminate accounts that violate these terms.

Business Listings

  • Business owners are responsible for the accuracy of their listing information.
  • Listings must represent a genuine, currently operating business in the Caloundra region.
  • We reserve the right to remove or modify listings that are inaccurate, misleading, or inappropriate.
  • Membership fees are non-refundable once the listing has been published, except as required by Australian Consumer Law.
  • Reviews and ratings displayed on listings are sourced from public data and may not reflect the views of Taste Caloundra.

Intellectual Property

All content on the Site — including design, code, text, graphics, and logos — is the property of Taste Caloundra or its content suppliers and is protected by Australian copyright law. You may not reproduce, distribute, or create derivative works without written permission.

User-Generated Content

If you submit content to the Site (including business listing descriptions, images, or reviews), you grant us a non-exclusive, worldwide, royalty-free licence to use, display, and distribute that content in connection with the Site.

Limitation of Liability

Taste Caloundra is provided "as is" without warranties of any kind. To the maximum extent permitted by law:

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site.
  • We are not responsible for the quality, safety, or legality of any dining establishment listed on the Site.
  • Travel times and distances shown in the trip planner are estimates only and should not be relied upon for navigation.
  • Nothing in these terms excludes or limits any rights you may have under Australian Consumer Law that cannot be excluded or limited by law.

Changes to This Policy

We may update this Privacy Policy and Terms & Conditions from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the updated terms.

If you have questions about this Privacy Policy or Terms & Conditions, please contact us:

© 2026 Taste Caloundra. ABN 49 271 880 859. All rights reserved.